​
Safe Development Workflow

1. Make Changes in Draft Modify any aspect of your agent while in draft mode:
  • Behavior: Update instructions, tools, skills, and integrations
  • Skills: Update instructions and associated tools
  • Personalization: Update settings
  • Triggers: Change how customers interact with your agent
Screenshot 2025-08-12 at 3.06.34 PM.png 2. Test with Preview Use the Preview button to test your changes in a safe environment that mimics the real customer experience without affecting live users. 3. Publish When Ready Hit Publish to make your changes live for customers, with optional release notes to communicate updates. Screenshot 2025-08-12 at 3.08.21 PM.png

​
Version Control & Release Notes

Track All Changes Every publish creates a new version with a complete change log. You can see exactly what modified between versions - whether it’s behavior updates, new skills, or appearance changes. Customer Communication When publishing updates, add release notes to keep your customers informed about improvements and new features. This builds trust and helps customers understand new capabilities. Screenshot 2025-08-12 at 3.08.11 PM.png

​
States

Unpublished
Your agent starts unpublished, allowing unlimited experimentation without affecting customer experience. Make changes to behavior, add new tools, adjust triggers, or modify appearance before available to customers. Published
Once published, your agent becomes available to customers at your unique URL. Published agents can accept subscriptions and process payments, making this your production environment. Pending Changes
Your initial published version remains available to customers while you make changes to your agent. When you chose to publish again, your customers are notified of the updates and see your new version.

​
Getting Started

For New Agents
  1. Build and test your agent thoroughly in draft mode
  2. Complete billing setup and pricing configuration
  3. Publish your first version to start accepting customers
For Existing Agents
  1. Make changes confidently in draft mode
  2. Use preview to validate updates
  3. Prepare release notes highlighting customer benefits
  4. Publish when ready, knowing you can roll back if needed
Your publishing workflow ensures customers always receive a polished, tested experience while giving you the freedom to iterate and improve continuously.
Publishing Cadence
  • Bug fixes: Publish immediately after testing
  • Minor improvements: Bundle into regular updates
  • Major features: Announce in advance and provide detailed release notes
  • Breaking changes: Communicate well in advance when possible