> ## Documentation Index
> Fetch the complete documentation index at: https://help.appy.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Behavior & Instructions

> How each agent's behavior is shaped — instructions, tools, and skills that turn an agent into a specialist.

Every agent on your team has a set of instructions that defines what it does, how it communicates, and what processes it follows. The more context you give it, the more useful it becomes.

## Instructions, tools, and skills

Instructions are what make your SEO Strategist think like an SEO expert and your Sales Outreach Specialist write like a seasoned salesperson. They define each agent's approach — the questions it asks, the formats it uses, and the context it keeps in mind.

Beyond instructions, each agent comes with built-in tools — capabilities like web search, file creation, and data handling that let it produce real work, not just responses. For complex, repeatable processes, agents can also have skills: specialized routines like "analyze a business proposal" or "create a content calendar."

Shape any agent's behavior just by talking to it:

* "Our brand voice should always be warm and approachable"
* "When writing outreach emails, always mention our free trial"
* "Keep blog posts under 800 words unless I say otherwise"
* "Reference the customer's industry when making recommendations"

Agents remember these preferences and apply them going forward. The more context you share, the better the results.